Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 16:22:56 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr"><div dir="ltr">Hi, <div>Thanks for the response. There is one more return request for " <span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Full Length Jeggings with Elasticised Waistband</span><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>" for an amount of SAR 60. </span>
</div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><br></span></div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Can you please check that, as it is showing return in progress from past 10-15 days.</span></div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><br></span></div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Thanks,</span></div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'><br></span></div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>Amulya </span></div>
<div><span style='color:rgb(61,70,77);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif'>055 036 8407</span></div>
<div><br></div>
</div></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jan 4, 2023 at 5:52 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We are following up with you regarding the following order number:  </div>

<div> </div>

<div>We have checked and as we can see a refund of amount SAR  95 has been successfully processed on 14-12-2022 to the card ending in  1157. An email notification regarding the same was sent to your email address.</div>

<div> </div>

<div>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br>
<br>
<br>
As your refund is being processed through our system, and everything appears to be in order, we would mark this customer support case as resolved. If for any reason you do not receive the amount in the coming few days, please free to write back to this email and we will reopen the case. I hope you are satisfied with our response to you today.</div>

<div> </div>

<div>We hope this this helps and have a great day! Stay Safe!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5546104