Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Mon, 2 Jan 2023 11:13:31 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

M

Nikhil Bishnoi

Hi @malik.ismail @mohmoud.elsayed In this chat https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/332122/conversation/691524245633799 the customer is asking whether he can pay with Sohoula App Installments at Mansoura branch. Please advise

this app cannot be used in store

Malik Ismail

M

for 9595524154 ,refund done for remaining amount on 2 December 2022

Malik Ismail

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Malik Ismail

for 9595524154 ,refund done for remaining amount on 2 December 2022

Hi @malik.ismail The refund is still not published in hybris.

Nikhil Bishnoi

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Nikhil Bishnoi

Hi @malik.ismail The refund is still not published in hybris.

the refund done directly from Paypal

Malik Ismail

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Malik Ismail

the refund done directly from Paypal

Noted. Will inform the same to the customer.

Nikhil Bishnoi

A

Team, ksa hybris working?

Akshay Berry

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Akshay Berry

Team, ksa hybris working?

Unable to open the order tab. We have already dropped an email to SYSOPS for the same

Nikhil Bishnoi

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Akshay Berry

Team, ksa hybris working?

Hi @akshay.berry1 Still unable to open the order ids on KSA hybris. Please assist.

Nikhil Bishnoi

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KSA.JPG (74.3 KB)

Nikhil Bishnoi

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Hi @akshay.berry1 @malik.ismail KSA hybris is still not working. PFA screenshot and assist.

Nikhil Bishnoi

A

Nikhil Bishnoi

Hi @akshay.berry1 @malik.ismail KSA hybris is still not working. PFA screenshot and assist.

send email to linu and sreejith [email-masked]

Akshay Berry

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Nikhil Bishnoi

Hi @akshay.berry1 @malik.ismail KSA hybris is still not working. PFA screenshot and assist.

working now

Akshay Berry

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Akshay Berry

working now

Yes, It is working fine now, Thanks.

Manish Kumar

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Hi @akshay.berry1 Kindly assist with the order id 9568536401, ticket id 5409924, the issue is regarding a damaged WWD item. We are trying to escalate on Zimbra but sue to size limitation the mail is not going through. Kindly assist.

Nikhil Bishnoi

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Hi @akshay.berry1 Kindly assist with the email id for store SPOC for store id Shoemart21027, Order ID 1706367667. It is not mentioned in the escalation matrix.

Nikhil Bishnoi

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