Subject: New Reply Received - Re: Order follow up not delivered
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 15:27:08 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Order follow up not delivered  Ticket comment <div dir="auto">I dont receive any calls <div dir="auto"><br></div>
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<div style="height:166px;color:rgb(102,102,102);font-family:roboto,sans-serif;font-size:13px;letter-spacing:0.1px;background:rgb(255,255,255)" dir="auto"><div style="margin-right:auto;margin-left:auto;padding:0px 10px"><div style="min-height:1px;padding:0px"><div>
<div style="width:340px;height:50px;padding-right:0px;margin:15px 0px"><img src="https://s3-us-west-2.amazonaws.com/company.logo/lmg_1561082828749" alt="" style="border:0px;vertical-align:middle;display:block;max-width:100%;height:auto;max-height:100%;margin:auto"></div>
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<span style='display:inline-block;font-family:"glyphicons halflings";line-height:1;font-size:22px'></span>TRACK
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<div style="margin-right:auto;margin-left:auto;padding:0px 10px;margin-top:142px;color:rgb(102,102,102);font-family:roboto,sans-serif;font-size:13px;letter-spacing:0.1px;background-color:rgb(251,251,252)" dir="auto"><div style="min-height:1px;padding:0px;float:left;width:340px;margin-left:0px;background:rgb(255,255,255)">
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<div style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;color:rgb(0,0,0);padding-top:5px;padding-bottom:5px"><div style="margin:0px"><div style="min-height:1px;padding-left:15px;padding-right:15px;float:left;width:340px"><div style="border-bottom:2px solid rgb(230,235,240);padding:0px 30px"><div style="min-height:1px;padding-left:15px;padding-right:15px">
<img src="https://www.fareye.co/images/tracking-no.svg" style="border:0px;vertical-align:middle;width:28px"><div style="padding:15px 0px;margin-left:30px">
<div style="margin:0px">Tracking No:</div>
<div style="margin:0px;font-size:15px">FP1202220002169</div>
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<div style="min-height:1px;padding:0px"><div><div style="font-size:15px;line-height:24px;margin:0px;padding:12px 0px 12px 105px;color:rgb(0,0,0)">
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-05-2022 12:22 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Undelivered</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Customer no response</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-04-2022 11:27 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Out for delivery</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>outforDelivery</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-03-2022 11:16 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Returned to DC</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Returned to DC</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-03-2022 10:18 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Undelivered</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Customer no response</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-03-2022 11:41 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Out for delivery</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>outforDelivery</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-02-2022 10:48 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Returned to DC</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Returned to DC</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-02-2022 10:35 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Undelivered</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Future Date Delivery</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-02-2022 01:39 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Out for delivery</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>outforDelivery</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-02-2022 09:51 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Arrived at Final Delivery Hub</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Arrived at Destination</div>
</div></div>
<div style="margin:0px;border-bottom:1px solid rgb(230,235,240);line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-02-2022 03:32 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Picked Up</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Picked Up</div>
</div></div>
<div style="margin:0px;border-bottom:none;line-height:24px;padding:12px 0px;float:left;width:235px;height:auto!important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb(51,51,51);font-size:14px">Dec-02-2022 03:02 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Order Shipped</div>
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</div></div></div>
<div style="min-height:1px;padding-left:15px;padding-right:15px;margin-top:30px"><div style="padding:10px 45px"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 5 Dec 2022, 17:50 edmon manalili, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Mon, 5 Dec 2022, 14:47 edmon manalili, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<strong style='display:inline;color:rgb(61,70,77);line-height:22px;font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>Edmon manalili</strong><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'> </span><span style='background:rgb(255,90,95);padding:1px 10px;margin:2px 10px 0px;min-width:0px;border-radius:2px;color:rgb(255,255,255);font-size:10px;font-weight:bold;text-transform:uppercase;text-align:center;line-height:14px;display:inline-block;font-family:lato,"helvetica neue",helvetica,arial,sans-serif'>DEFAULT</span><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'></span><br style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>1 floor ,Mannar,</span><br style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>King fiasal hospital,</span><br style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>Riyadh </span><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>Al Madhar</span><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'></span><br style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>Mobile Number: </span><span style='color:rgb(114,129,141);font-family:lato,"helvetica neue",helvetica,arial,sans-serif;font-size:12px;background-color:rgb(255,255,255)'>+966 505272943</span>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 5 Dec 2022, 14:44 edmon manalili, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Cp#0500046374 and 0505272943<div dir="auto"><br></div>
<div dir="auto"><br></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 5 Dec 2022, 12:50 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for this unexpected delay in delivery of your order. This is definitely not the kind of experience we wish for you when placing the order with us.</div>

<div> </div>

<div>As we can see your order has been shipped out already from our warehouse under the following AWB:  FP1202220002169 , you can track your order here:  <a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=FP1202220002169" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=FP1202220002169</a>
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<div>We request you to please share with us your contact number as well as your full address so that we can arrange the delivery for you accordingly.</div>

<div> </div>

<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5412475