Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Dec 2022 15:26:19 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.    Ticket comment <div dir="auto">No one calling me i dont received any call <div dir="auto">
<br><div style="height: 166px; color: rgb(102, 102, 102); font-family: roboto, sans-serif; font-size: 13px; letter-spacing: 0.1px; background: rgb(255, 255, 255)" dir="auto"><div style="margin-right:auto;margin-left:auto;padding:0px 10px"><div style="min-height:1px;padding:0px"><div>
<div style="width:340px;height:50px;padding-right:0px;margin:15px 0px"><img src="https://s3-us-west-2.amazonaws.com/company.logo/lmg_1561082828749" alt="" style="border:0px;vertical-align:middle;display:block;max-width:100%;height:auto;max-height:100%;margin:auto"></div>
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<span style='display: inline-block; font-family: "glyphicons halflings"; line-height: 1; font-size: 22px'></span>TRACK
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<div style="margin-right: auto; margin-left: auto; padding: 0px 10px; margin-top: 142px; color: rgb(102, 102, 102); font-family: roboto, sans-serif; font-size: 13px; letter-spacing: 0.1px; background-color: rgb(251, 251, 252)" dir="auto"><div style="min-height:1px;padding:0px;float:left;width:340px;margin-left:0px;background:rgb( 255 , 255 , 255 );box-shadow:rgba( 0 , 0 , 0 , 0.26 ) 0px 2px 5px 0px">
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<div style="background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; color: rgb(0, 0, 0); padding-top: 5px; padding-bottom: 5px"><div style="margin:0px"><div style="min-height:1px;padding-left:15px;padding-right:15px;float:left;width:340px"><div style="border-bottom:2px solid rgb( 230 , 235 , 240 );padding:0px 30px"><div style="min-height:1px;padding-left:15px;padding-right:15px">
<img src="https://www.fareye.co/images/tracking-no.svg" style="border:0px;vertical-align:middle;width:28px"><div style="padding:15px 0px;margin-left:30px">
<div style="margin: 0px">Tracking No:</div>
<div style="margin:0px;font-size:15px">FP1202220002169</div>
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</div></div></div></div></div>
<div style="margin:0px">
<div style="min-height:1px;padding:0px"><div><div style="font-size: 15px; line-height: 24px; margin: 0px; padding: 12px 0px 12px 105px; color: rgb(0, 0, 0)">
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-05-2022 12:22 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Undelivered</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Customer no response</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-04-2022 11:27 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Out for delivery</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>outforDelivery</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-03-2022 11:16 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Returned to DC</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Returned to DC</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-03-2022 10:18 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Undelivered</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Customer no response</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-03-2022 11:41 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Out for delivery</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>outforDelivery</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-02-2022 10:48 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Returned to DC</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Returned to DC</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-02-2022 10:35 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Undelivered</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Future Date Delivery</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-02-2022 01:39 PM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Out for delivery</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>outforDelivery</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-02-2022 09:51 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Arrived at Final Delivery Hub</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Arrived at Destination</div>
</div></div>
<div style="margin: 0px; border-bottom: 1px solid rgb(230, 235, 240); line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-02-2022 03:32 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Picked Up</div>
<div style="width:223.25px;min-width:40%;margin:0px 11.75px 0px 0px">
<strong>Remark : </strong>Picked Up</div>
</div></div>
<div style="margin: 0px; border-bottom: none; line-height: 24px; padding: 12px 0px; float: left; width: 235px; height: auto !important"><div style="width:235px">
<div style="border-right:none;min-width:25%;padding-right:0px;width:235px"><span style="color:rgb( 51 , 51 , 51 );font-size:14px">Dec-02-2022 03:02 AM</span></div>
<div style="padding:0px;min-width:30%;width:235px">Order Shipped</div>
</div></div>
</div></div></div>
<div style="min-height:1px;padding-left:15px;padding-right:15px;margin-top:30px"><div style="padding:10px 45px"></div></div>
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<br><div dir="auto">Sent from my Alcatel 3X</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 5 Dec 2022 12:53, Splash &lt;[email-masked]&gt; wrote:<br>
</div>
<blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for this unexpected delay in delivery of your order. This is definitely not the kind of experience we wish for you when placing the order with us.</div>

<div> </div>

<div>As we can see your order has been shipped out already from our warehouse under the following AWB:  FP1202220002169 , you can track your order here:  <a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=FP1202220002169" rel="noreferrer">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=FP1202220002169</a>
</div>

<div> </div>

<div>We request you to please share with us your contact number as well as your full address so that we can arrange the delivery for you accordingly.</div>

<div> </div>

<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">5412486:1125156</span>

</div></blockquote>
<br>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5412486