Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Sun, 4 Dec 2022 10:02:52 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

M

hi team

Mahmoud Emad Elsayed

M

when was the last chat from KSA customers

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

when was the last chat from KSA customers

The agent is telling that for almost 1 1/2 hours there is no chats

Nikhil Bishnoi

N

Hi @malik.ismail @jessie.caparas On NOv 30 few of the customers have purchased Gift Cards of AED 500.00in AED 12.50 and all the gift cards are blocked now. Please confirm is there any technical glitch for the same. For eg ticket id 5402759.

Nikhil Bishnoi

M

Nikhil Bishnoi

The agent is telling that for almost 1 1/2 hours there is no chats

thanks for notifying us

Mahmoud Emad Elsayed

M

Nikhil Bishnoi

Hi @malik.ismail @jessie.caparas On NOv 30 few of the customers have purchased Gift Cards of AED 500.00in AED 12.50 and all the gift cards are blocked now. Please confirm is there any technical glitch for the same. For eg ticket id 5402759.

tech issue,

Mahmoud Emad Elsayed

M

he will not be able to use, and it will be locked

Mahmoud Emad Elsayed

M

blocked

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

tech issue,

Noted. Please advise how the refund will be processed against these cards.

Nikhil Bishnoi

M

Apoorv Joshi

@mohmoud.elsayed I checked, we were asked to add these fields by Homebox UAE client.

Please share the HB request over mail

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

Please share the HB request over mail

Apoorv is on off today. Notified Saurabh for the same.

Nikhil Bishnoi

N

@mohmoud.elsayed KSA chat came to UAE group https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/358454/conversation/685619521675802

Nikhil Bishnoi

M

he is KSA customer using KW WA number

Mahmoud Emad Elsayed

M

transfer it

Mahmoud Emad Elsayed

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