Subject: Note Added - [#5353365] شحنه لم يتم استلامها
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 14:05:56 +0000

Hi ,    Nawaf Alrashedi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5353365    Subject:  شحنه لم يتم استلامها   Requester: Tahermohamed07    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Nusaybah </div>
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<div class="MsoNormal">We already received the older and contact with customer but his phone is switch off
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<b><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:black;background:white'>Thanks &amp; Regards</span></b><span style='font-family:"Times New Roman",serif;color:black'></span>
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<b><u><span style='font-family:"Times New Roman",serif;color:#2F5496;background:white'>Nawaf Alrashdi</span></u></b><b><u><span style='font-size:8.0pt;font-family:"Times New Roman",serif;color:#2F5496;background:white'>
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</span></u></b><span style='font-family:"Berlin Sans FB",sans-serif'>Business Manager
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</span>CP Saud st  (21195)<span style="color:#757B80"><br>
</span>EXT:5678  Mobile : +966565424331 </span>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2Fint%2Fen%2Fhome&amp;data=04%7C01%7CNawaf.Alrashedi%40landmarkgroup.com%7C75bd5ad35c0f406b5aed08d97461fd40%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637668787604109678%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=rkBqCvrp62UTQHEnjl2v1lv%2FlvYdE0RwgQrY6zi24x8%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="137" height="94" style="width:1.427in;height:.9791in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTgwNjgzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cMHo95QgQID6U1FPvqZh3c3VJUuD2a7pKIvBlirAkDw" data-id="2044005806838" alt="imageedit_3_6713599901"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fsa%2Fen%2F&amp;data=04%7C01%7CNawaf.Alrashedi%40landmarkgroup.com%7C75bd5ad35c0f406b5aed08d97461fd40%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637668787604119639%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=d%2Bjwuw73at4kvBAR4ZajVrLwcPpijWS3UOpWgKsdK%2BM%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="224" height="99" style="width:2.3333in;height:1.0312in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTgwNjgzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mOhUTwSvp-HAj-SR8H1K6IMQV4SuDscfUyhVBwC6vPk" data-id="2044005806839" alt="imageedit_1_8345008831"></span></a><span style="color:#1F497D"></span>
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<div class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style='font-size:8.0pt;font-family:"Comic Sans MS";color:#2F5496;background:white'>Happiness Is a Choice , So Today I Choose To Be HAPPY ^_^</span></div>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, November 28, 2022 4:58 PM<br>
<b>To:</b> Centrepoint Saudstreetdammam &lt;[email-masked]&gt;; Cpmallmanager Saudstreetdammam &lt;[email-masked]&gt;; Nawaf Alrashedi &lt;[email-masked]&gt;; Ansari Kochumankamannil &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;; Ashok KumarYadav &lt;[email-masked]&gt;;
 Renjith Kumar &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5353365] - <span lang="AR-SA" dir="RTL">شحنه لم يتم استلامها</span>
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<div class="MsoNormal">Hi <a id="OWAAM4CD8B7F6B9E247C0BEB52925F751F0F6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpmallmanager Saudstreetdammam</span></a>
<a id="OWAAME1B38770BBC24220AF6B4AA1AA91C13B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Saudstreetdammam</span></a>
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<div class="MsoNormal">Order received on 26 Nov 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6185290282</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="776" height="89" style="width:8.0833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTgwNjg0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mSMWWfaOlnN8VD2Q0puBrdFtja3yPOvlTtOHus8fPW8" data-id="2044005806840"></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, November 28, 2022 10:10 AM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5353365] - <span lang="AR-SA" dir="RTL">شحنه لم يتم استلامها</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POC</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Nov 23, 2022<br>
Order ID: 6185290282<br>
Tracking ID: 618529028222999991<br>
Store Code: Splash21195</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent POC<br>
Issue Description: The order as per HYBRIS the order collect by the customer on 11/26/22 7:33 PM , But customer claiming that she has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Leen.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5353365:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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