Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 25 Nov 2022 09:29:28 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">
<div dir="auto">Good afternoon,</div>
<div dir="auto"><br></div>
<div dir="auto">I updated my address as per link. I have flight on 2 dec so is there any chances to settle down all things as soon as possible before my flight? Second i called your customer service and as per mr. Ahmed kindly visit any nearest center point and change this shoes. This is best option for me. Need further assistance from your side.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Nov 25, 2022, 9:24 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us.<br>
 </div>

<div>We sincerely apologize for the inconvenience caused to you. This is definitely not the kind of experience we want you to have when shopping with us, we have forwarded the images you have shared with our concerned team to ensure the same does not repeat. Also, we have created a return request for this item, our courier partner will be in touch with you within 3-5 working days to arrange the collection with you.<br>
 </div>

<div>Once the courier has delivered the items to our warehouse, a refund for the same will be processed and you will receive an email notification for the same once the refund gets processed.<br>
 </div>

<div>We hope this helps and have a great day! Stay Safe!<br>
 </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5341436