Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 05:52:59 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div dir="auto">Dears, <div dir="auto">
<br><div dir="auto">Again your partner is lier </div>
<div dir="auto"><br></div>
<div dir="auto">Let him to bring the proof that they contact me on 3 days </div>
<div dir="auto"><br></div>
<div dir="auto">As i have no records for any communication by phone or whatsapp</div>
<div dir="auto"><br></div>
<div dir="auto">Anyway i know that you will do nothing as i told before you are the worst customer service i have communicated with </div>
<div dir="auto"><br></div>
<div dir="auto">
<br><div dir="auto">Regards,<br>Ahmed Abukaram </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 24, 2022, 8:08 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div>
<br>
 <br>
We sincerely apologize for this inconvenience caused to you.</div>

<div> </div>

<div>We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: 0536343143 thrice on 3 different days but didn't receive any response from your end.</div>

<div> </div>

<div>The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items. Once the items are received at warehouse, a refund for the same will be processed and you will receive an email notification for the same.</div>

<div> </div>

<div>We would request you to please simply order the same items again from our website if available.</div>

<div> </div>

<div>We will be closing this case for now however, if you need any further assistance or believe the issue is still not resolved please feel free to reply to this email and we will be happy to assist you further.</div>

<div> </div>

<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5333953