Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 08:52:42 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">VERY BAD SERVICE. AFTER YOU DELIVER THE WRONG ITEM AND NOW YOU ARE TELLING THIS EXCUSE? MY GOD. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Nov 20, 2022 at 11:50 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,<br>
 </div>

<div>Thank you for reaching out to us.<br>
 </div>

<div>We sincerely apologize for any inconvenience caused to you however, as we can check the refund is done for an amount of SAR 15 on  18-11-2022  to your My Credits. You can check for the same by logging in to your account and then checking under “My Account&gt; My Credits”.<br>
 </div>

<div>The amount which is not refunded in this order is SAR 25 which is for the voucher/promo code used in this order. Please note all the vouchers and promo codes are non refundable and hence this value was not refunded.</div>

<div>We hope this clarifies any doubts regarding the refund amount.<br>
 </div>

<div>Thank you for shopping with us and have a great day! Stay Safe!<br>
 </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5305159