Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 13:09:49 +0000

Hi LSM Automation Bot,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font>Dear SPLASH Customer Support Team,</font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font><br></font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font>Your response to my delivery follow-up is misleading and incorrect.</font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font><br></font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font>The delivery representative you sent (Mobile No. +966 55 911 9341) was unresponsive and just ignored my messages after he asked me to send him my location.</font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font><br></font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><font color="#ff0000">See attached Whatsapp message I've been sending to him without any answer. He even called me at 10:00pm saying he would come but never did!!!</font></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDg4MzgxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JCL40xk6ngjuy0eNX5ludzqMSzlRCQvVgoGgPFK78Vo" data-id="2044004883816" alt="image.png" width="562" height="540"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 15, 2022 at 3:33 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: 0560052398. </div>

<div> </div>

<div>We request you to please share with us your contact number as well as your full address so that we can arrange the delivery for you accordingly.</div>

<div> </div>

<div>We are looking forward to hear from you soon. Thank you for your help!</div>

<div> </div>

<div>Thanks,</div>

<div>Splash Support Team</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.splashfashions.com/helpdesk/attachments/2044004883817'>SPLASH Delivery Partner.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5271164