Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Tue, 15 Nov 2022 08:17:16 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

J

4992741 pls check this

Jessie Kathleen Go Caparas

M

Akshay Berry

9593247153 - resolved

Thanks Akshay, will do the needful.

Manish Kumar

A

Jessie Kathleen Go Caparas

4992741 pls check this

checking this jessie

Apoorv Joshi

M

Hi @akshay.berry1 @malik.ismail
Please check if someone has change the passowd for user id - uaeuser_lmg as we are unable to log in fareye site in ordet to fetch pod and reassign the RVPs.

Manish Kumar

M

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/676407050160140

Mahmoud Emad Elsayed

M

who's handling this chat ?

Mahmoud Emad Elsayed

M

Mahmoud Emad Elsayed

who's handling this chat ?

Checking with Elharith why there was delay in first response.

Manish Kumar

M

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/678584585400945

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/678584585400945

Checking this as well Mahmoud and speaking to the chat agents once. Asking them to keep an eye properly and will make sure they answer the chats on time. I have also put one more agent to help whenever the flow is high so not missing first response.

Apoorv Joshi

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