Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Mon, 14 Nov 2022 10:58:03 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

A

5016510 - raise to varun sharma for manual refund approval

Akshay Berry

A

even after sharing POD customer claims order not delivered

Akshay Berry

M

Akshay Berry

5016510 - raise to varun sharma for manual refund approval

Thank you Akshay, on it, will do the needful.

Manish Kumar

A

Manish Kumar

Thank you Akshay, on it, will do the needful.

can u check why the agent mentioned max concept in the approval email?

Akshay Berry

M

Akshay Berry

can u check why the agent mentioned max concept in the approval email?

checking

Manish Kumar

M

Hi team

Malik Ismail

M

Pls prioritize assign backlog tickets before Nov urgently

Malik Ismail

M

image.png (11.3 KB)

Malik Ismail

M

image.png (38 KB)

Manish Kumar

M

Akshay Berry

can u check why the agent mentioned max concept in the approval email?

This is escalated to Varun sharma only and Varun is asking to take up with the Max team.

Manish Kumar

M

image.png (10.1 KB)

Malik Ismail

M

image.png (14.1 KB)

Manish Kumar

M

Manish Kumar

This is escalated to Varun sharma only and Varun is asking to take up with the Max team.

Hi @akshay.berry1
Please advise further.

Manish Kumar

M

Malik Ismail

Pls prioritize assign backlog tickets before Nov urgently

Will put the agent on it to action these cases on a priority, Thanks.

Manish Kumar

J

Manish Kumar

This is escalated to Varun sharma only and Varun is asking to take up with the Max team.

concept is Splash but Varun got confuse why agent mentioned concept is Max. What happen!

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

concept is Splash but Varun got confuse why agent mentioned concept is Max. What happen!

Apology on this Jessie, Got your point, We will give feedback to the agent, Thank you.

Manish Kumar

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