Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 15:10:51 +0000

Hi LSM Automation Bot,  
  The following message composed by you on ticket 5239914 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped due to unavailability of DNS records on recipient domain side. Please contact recipient domain administrator and contact support..  "
  Message content:  Dear Customer, 

 Thank you for reaching out to us. 

 We sincerely apologize for this unexpected delay. We have checked and as we can see from the tracking of your return, it appears that the courier partner have not delivered the items to our warehouse yet. We will get in touch with the courier partner and will ask them to deliver the items to our warehouse asap. 

 Once we have received the items at the warehouse, a refund for the same will be processed within 1-2 working days from quality check and an email notification will be sent to you. 

 We hope this helps and have a great day! Stay Safe! 

 Thanks, 

 Splash Support Team