Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Thu, 10 Nov 2022 10:52:18 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

J

another repeat escalation 5089988

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

another repeat escalation 5089988

checking on it

Manish Kumar

J

also this

Jessie Kathleen Go Caparas

J

5001745

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

another repeat escalation 5089988

Giving the feedback to the the entire team to do not keep the concept head in the follow ups once the approval received. Aslo will talk to this agent once he will log in, he is in night shift.

Manish Kumar

M

Jessie Kathleen Go Caparas

5001745

Apology on this Jessie, Asking Apoorv to talk to her and give her feedback.

Manish Kumar

J

pls check why this is happening. are they not getting any reply?

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

pls check why this is happening. are they not getting any reply?

Sure, I will arrange a call with the team and will instruct them stictly to do the follow ups only with the relevent team as advised by the concept head and do no keep him in chain.

If issue resolved then just inform the same to the cx to resolve the case.

Manish Kumar

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