Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: LSM Automation Bot <[email-masked]>
Date: Tue, 8 Nov 2022 07:34:12 +0000 (UTC)

Hey LSM Automation Bot ,

You have new message(s) in this group.

Livesalesman Team

N

@mohmoud.elsayed @malik.ismail We are unable to receive Hybris codes. Kindly check and assist. Already escalated to SYSOPS on Zimbra.

Nikhil Bishnoi

J

good morning team. Please note tabby has been disabled from CP KSA.

Jessie Kathleen Go Caparas

N

Jessie Kathleen Go Caparas

good morning team. Please note tabby has been disabled from CP KSA.

Noted.

Nikhil Bishnoi

N

Manish Kumar

On this ticket the approval was received to replace however customer contacted again under case # 5212156 and denied for replacement and asking to arrange return and refund hence we need to confirm if return and refund can be arranged.

Hi @jessie.caparas Please advise for further course of action here. We have already informed to the customer that return and refund is not possible, we can only replace the item. But he is not agreeing for the replacement.

Nikhil Bishnoi

N

Jessie Kathleen Go Caparas

good morning team. Please note tabby has been disabled from CP KSA.

noted & shared with the agents as well. thnx

Naif Teni

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