Subject: Ticket Assigned - Conversation with Sultin Alharbi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 01 Dec 2019 12:52:03 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sultin Alharbi Sultin Alharbi                    hello           12:46 PM, 01st Dec                   Bot                   Hi again!           12:46 PM, 01st Dec                   Bot                   Please enter your name.           12:46 PM, 01st Dec                     Sultin Alharbi                    f           12:47 PM, 01st Dec                   Bot                   Hi F,what do you need help with?           12:47 PM, 01st Dec                     Sultin Alharbi                    Refund queries           12:47 PM, 01st Dec                   Bot                   Please choose your location           12:47 PM, 01st Dec                     Sultin Alharbi                    Bahrain           12:47 PM, 01st Dec                   Bot                    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you’ll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during sales. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.            12:47 PM, 01st Dec                   Bot                   Was I helpful?           12:47 PM, 01st Dec                     Sultin Alharbi                    Yes           12:47 PM, 01st Dec                   Bot                   Thank you.           12:47 PM, 01st Dec                     Sultin Alharbi                    h           12:47 PM, 01st Dec                   Bot                   Hi F,what do you need help with?           12:47 PM, 01st Dec                     Sultin Alharbi                    Returns process           12:47 PM, 01st Dec                   Bot                   Please choose your location           12:47 PM, 01st Dec                     Sultin Alharbi                    Bahrain           12:47 PM, 01st Dec                   Bot                    Want to return something? You can do it in 3 easy ways.
   1. Return to a store, for faster returns.  2. Request a return online from your account.  3. Call customer care for a pick-up.
   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            12:47 PM, 01st Dec                   Bot                   Was I helpful?           12:47 PM, 01st Dec                     Sultin Alharbi                    No           12:47 PM, 01st Dec                   Bot                   Would you still like to connect with an agent?           12:47 PM, 01st Dec                     Sultin Alharbi                    Yes           12:47 PM, 01st Dec                   Bot                   Please enter your email           12:47 PM, 01st Dec                     Sultin Alharbi                    [email-masked]           12:47 PM, 01st Dec                   Bot                   Please enter your number           12:47 PM, 01st Dec                     Sultin Alharbi                    34445566           12:47 PM, 01st Dec                   Bot                   Please wait while we transfer you to an agent           12:47 PM, 01st Dec                     Sultin Alharbi                    ok           12:57 PM, 01st Dec                   Seeta                    Hi,  my name is Seeta .Thank you for contacting us. How may I help you?           04:48 PM, 01st Dec                   Seeta                    Hi, I'm not getting a response from you. Are we still connected?           04:51 PM, 01st Dec                   Seeta                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us on 8000-1271 (Brand Specific) or you can drop us an email – [email-masked] (brand specific).
Thank you for shopping with us.           04:51 PM, 01st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/299597