Subject: Customer refund
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sun, 1 Dec 2019 03:37:56 -0700 (MST)

Hi Team, 

Customer try to purchase some item from our website but after deducting the amount he received a message that his order is cancelled. 

Now he is asking for refund. 

Order number : 8362909331 
Phone number : +965 60493684 
Email ID : [email-masked] 
Ticket number : 298254 

But when i check on hybris with the help of these details so it hybris shows nothing. 

Please look at this case. 

Regards 
Rehan