Subject: RE: Damaged item received WWD
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Bsdm Nurserywh <[email-masked]>, Babyshopmis Dammam <[email-masked]>, Ramesh Viswanadhan <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Amarpreet Sohal <[email-masked]>, Saumya Kotiyan <[email-masked]>, Shriram Srinivasan <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Fri, 29 Nov 2019 11:15:57 +0000

Dears Damam team ,

Please arrange replacement for below Order ID 6450446065.

Mahmoud

From: Saumya Kotiyan <[email-masked]>
Sent: Friday, November 29, 2019 3:13 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Shriram Srinivasan <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Amarpreet Sohal <[email-masked]>
Subject: RE: Damaged item received WWD

Hi Mahmoud,

Kindly arrange for replacement for the product.

Thanks
S

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 29, 2019 2:33 PM
To: Saumya Kotiyan <[email-masked]<mailto:[email-masked]>>; Shriram Srinivasan <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Amarpreet Sohal <[email-masked]<mailto:[email-masked]>>
Subject: RE: Damaged item received WWD

HI @Saumya Kotiyan<mailto:[email-masked]>

PFA

Mahmoud

From: Saumya Kotiyan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 29, 2019 2:25 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Shriram Srinivasan <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Amarpreet Sohal <[email-masked]<mailto:[email-masked]>>
Subject: RE: Damaged item received WWD

Hi Mahmoud,

Could pls share the images?

Thanks
Saumya

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 29, 2019 12:48 PM
To: Shriram Srinivasan <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Saumya Kotiyan <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Amarpreet Sohal <[email-masked]<mailto:[email-masked]>>
Subject: RE: Damaged item received WWD

Dears,

Please advise below request, order belong to Dammam.

Mahmoud

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 29, 2019 11:39 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Damaged item received WWD

External email sender, please take precaution.
Hi Team,

With the reference to order number 6450446065, customer emailed us complaining about the damaged item received ( Juniors Victory Tandem Twin Baby Stroller ).

So can you please check and assist whether we can arrange the exchange for the above damaged item or not, Pictures of damaged item also attached.

Thanks & Regards,
Seeta Kunwar
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