Subject: RE: Issue with order number : 9762133840
From: Shameer Checku <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Seeta Seeta <[email-masked]>, Saumya Kotiyan <[email-masked]>, Karan Dewan <[email-masked]>, Shriram Srinivasan <[email-masked]>, Bsu Wml <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Babyshop Home Delivery <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Shivani Rani <[email-masked]>, Malik Ismail <[email-masked]>
Date: Tue, 26 Nov 2019 17:53:39 +0000

Hi Team,

Product replacement will done by tomorrow.

@Babyshop Home Delivery<mailto:[email-masked]>,Please ensure the same.

Regards
Shameer
From: Sachin Maheshwari <[email-masked]>
Sent: Tuesday, November 26, 2019 5:19 PM
To: Seeta Seeta <[email-masked]>; Saumya Kotiyan <[email-masked]>; Karan Dewan <[email-masked]>; Shriram Srinivasan <[email-masked]>; Shameer Checku <[email-masked]>; Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Shivani Rani <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Issue with order number : 9762133840

++ @Saumya Kotiyan<mailto:[email-masked]> , @Karan Dewan<mailto:[email-masked]> , @Shriram Srinivasan<mailto:[email-masked]>, @Sameer Koothalikutty<mailto:[email-masked]>

Hi Sita,

We should replace the item for customer.

@Shameer Checku<mailto:[email-masked]>, @Bsu Wml<mailto:[email-masked]>,

Please check & arrange for exchange of Item for customer.

Regards
Sachin

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 26, 2019 4:08 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Issue with order number : 9762133840

External email sender, please take precaution.
Hi Sachin,

With the reference order number : 9762133840, customer placed the order for 158073546 - - Tommee Tippee Feeding Bottle Set and in the item there was the washing brush as well. Now customer emailed us informing that she didn't recived the brush along with her order and the item value is AED: 74.

It's the customer's 1st order with us, so can you please suggest me what action do we have to take here.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar
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