Subject: RE: BABYAPP10 voucher issue
From: Sachin Maheshwari <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shriram Srinivasan <[email-masked]>, Karan Dewan <[email-masked]>, Saumya Kotiyan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Malik Ismail <[email-masked]>, Shivani Rani <[email-masked]>
Date: Tue, 26 Nov 2019 13:25:46 +0000

++ @Shriram Srinivasan<mailto:[email-masked]> , @Karan Dewan<mailto:[email-masked]> , @Saumya Kotiyan<mailto:[email-masked]>, @Escalations Dxbteam<mailto:[email-masked]>,

Hi Seeta,

Correct code in KSA for 10% off is BSAPP10 (screen image attached for communication – Top header).

I need the proof that customer tried using the correct code & had error msg on Babyshop Mobile App.

Regards
Sachin

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, November 26, 2019 4:53 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Malik Ismail <[email-masked]>; Shivani Rani <[email-masked]>
Subject: BABYAPP10 voucher issue

External email sender, please take precaution.
Hi Sachin,

Customer emailed stating that he placed 2 orders through the application and as per the offer he suppose to receive 10%extra if he use BABYAPP10 promo code.Customer tried to use the promo code multiple times but the code didn't work, so now customer is asking us to refund him 10% amount of for his both orders.

Could you please let us know whether we can offer him the voucher of 10% for the total order amount for his both orders.

Order No: 6453842625/6453849277.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar
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