Subject: Peak Expected - WW 19
From: Mustehsan Siddiqui <[email-masked]>
To: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Date: Mon, 25 Nov 2019 14:58:32 +0000

Hi Team,

We are having an amazing run from 19 Nov in regards to our performance. SLAs have been achieved, complaints are under control, most importantly customers are happy. KUDOS TO THE  ENTIRE TEAM!!!

As we move further with WW sale, be ready to embrace peak. Volume is expected to spike during this week, as brands will be rolling out new promotions & offers while customers will be chasing their deliveries & initiating returns. We believe next 10-15 days are going to be busier than what we have witnessed.

Let’s be on our toes & keep performing the way we have been doing, keeping intact our SLAs targets, while making CUSTOMER EXPERIENCE our top priority.

Our team is available to support you guys at any point of time, we are just a shout away!

Regards,
Mustehsan Siddiqui

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