Subject: RE: Arabic Language Test - MD HASSAN
From: Malik Ismail <[email-masked]>
To: HR Livesalesman <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 21 Nov 2019 08:06:47 +0000

Not to be considered.

From: HR Livesalesman <[email-masked]>
Sent: Thursday, November 21, 2019 11:55 AM
To: Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Seeta Seeta <[email-masked]>; Deeksha Dadu <[email-masked]>; saurabh <[email-masked]>
Subject: Arabic Language Test - MD HASSAN

External email sender, please take precaution.
Hi Malik/ Mohmoud,

Please check the test and let us know the feedback.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

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Foreign Language Screening Test

Name
MD HASSAN
Whats your first language
Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?
HELLO,SIR
I DELIVERED YOUR ORDER BUT STILL YOU DID NOT RECEIVED YOUR ORDER .IT WILL BE DELIVERED WITH IN 30 MINUTES.
TO KNOW THE REASON I CHECKED INTO THE SITUATION AND FOUND THAT DUE ENTRY OF INCORRECT  YOUR ADDRESS FROM OUR SIDE,WE COULD NOT DELIVERED YOUR ORDER, I APOLOGISE YOU FOR YOUR INCONVENIENCE, I REQUEST YOU TO CONFORM US AGAIN YOUR ADDRESS SO THAT I COULD DELIVERED YOUR ORDER  AS SOON AS POSSIBLE .AND I KINDLY  REQUEST YOU TO GIVE US ANOTHER CHANCE ,I WILL PROVE MY QUALITY OF  SERVICE. THANK YOU ,MAY ALLAH BLESS YOU.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words
MY NAME IS MD HASSAN ,I AM FROM BIHAR ,PATNA ,RECENTLY I HAVE COMPLETED M.A IN ARABIC FROM UNIVERSITY OF DELHI ,AND I DID B.A. (HON) IN ARABIC FROM JAMIA MILLIA ISLAMIA ,NEW DELHI .AND I HAVE DONE FAZILAT EQUAL TO 10+2 FROM JAMIA DARUSSALAM MALER KOTLA PUNJAB,
PRESENTLY I AM LOOKING FOR A JOB IN MULTI NATION COMPANY LIKE YOURS,
WHERE I CAN IMPROVE MY SKILLS AND KNOWLEDGE AS WELL AS SOMETHING MORE FROM MY WORK AND EXPERIOUNCE
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?
وفقاً لنظريتي إن الخدمة الحسنة هي ما اوصل صاحب الخدمة فيها في الوقت المحدد,بدون انتظار وبدون التصال هاتفي ثان, والخدمة الحسنة هي ما اوصل الزبون السلعة فيها في الوقت
,المحدد,وﻻ يشكو إذا واجه أي شيء غير أخلاقي من الزبون  ويكون الزبون فيه رجلاً متواضعاوإذا وقع أي شيءخلاف من الزبون فوعد من الزبون أنه لا يمنح أي صدفة للشكوى,,
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.
أناﻻ أتاخر عن الميعاد
أنا ﻻ أزعج بكثيرمن الأمور
أنا استطيع ان اعمل مزيداً من وقت المكتب
العمل حياتي
أنا ﻻ أجد خلافي في طبيعتي

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to
سافرت إلى دلهي قبل بضعة أيام,إن دلهي جميلة جدا,وهي تعرف بمركزالحضارة,وهي أيضا تعرف بحضارتها وصفاتها المتعددة وثقافتها المتنوعة,وتوجدفيها أماكن السياحة ,مثل القلعة الحمراء ونظام الدين وحديقة لودي والقلعة القديمة أو غيرها. أنا زرتها .تعتبر القلعة الحمراءمن أفضل أماكن السياحة في الهند,والناس في جميع أنحاءالبلاديجيؤن إلى ,زيارتها,وتعتبر القلعةالحمراء مركزاثقافيا ويبين الهندسةالمعمارية المغوليةوتوجدفيها براغتي ميدان ,وقدخصصت الحكومة الهندية قطعة أرض باسم براغتي ميدان وقام فيه مبان ومكاتب أوغيرها ,وتوجدفيها أنواع مختلفة  من الكتب وسلعةالمنزلية أو غيرها ,أنا مع أسرتي كلها زرتها.وحديقة لودي جنة في وسط هذه المدينة,و هذه الحديقة مملؤة با الأزهار والخضراوات أو غيرها ,والناس يجيؤن ألى زيارةهذه الحديقة,ويحمدونها ,أنا أيضا ذهبت إلى زيارتها ,وبعد ذلك أنا ذهبت إلى حديقة الحيوانات .وهناك توجد عديدمن الحيوانات المختلة بما فيها الأسد والجمل أو غيرها من الحيوانات المختلفة ,وفي الواقع إن دلهي مدينة جميلة,وتوجد فيها المسلمون والهندوس أو غيرها

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