Subject: RE: Request for Chat IDs
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>, Saurabh <[email-masked]>
Date: Tue, 19 Nov 2019 11:59:25 +0000

Hi Seeta,

Freshchat credentials added for the below agents.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta [mailto:[email-masked]]
Sent: Monday, November 18, 2019 7:29 PM
To: Jessie Caparas <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Escalations Dxbteam <[email-masked]>; Saurabh <[email-masked]>
Subject: Re: Request for Chat IDs

External email sender, please take precaution.
Hi Jessie,

Below are the agents name with there email address which we need to add on Freshchat.

Agents Name                Email Address
Asjad Hussain         [email-masked]<mailto:[email-masked]>
Inamuddin                 [email-masked]<mailto:[email-masked]>
Abdel Moneim                 [email-masked]<mailto:[email-masked]>
Musaba Hussien         [email-masked]<mailto:[email-masked]>
Nikhil Bishnoi                 [email-masked]<mailto:[email-masked]>
MD Ataullah                 [email-masked]<mailto:[email-masked]>

If you need any other details please let me know.

Regards,
Seeta Kunwar
________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 18, 2019 6:55:11 PM
Subject: RE: Request for Chat IDs

Hi Urvika,

What’s the email address of these agents?

Musaba Hussien
Nikhil Bishnoi

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Urvika Chaudhary [mailto:[email-masked]]
Sent: Monday, November 18, 2019 4:56 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Request for Chat IDs

External email sender, please take precaution.
Hi Jessie,

Kindly discard the chat Licenses for the below agents:

Hameed Moojid

Jalal Mohammed

Eyad Abdullah

and Please add the below agents on Chat

Asjad Hussain
Inamuddin
Abdel Moneim
Musaba Hussien
Nikhil Bishnoi
MD Ataullah
Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[Image removed by sender.][email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Cc: "mohmoud elsayed" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 18, 2019 6:17:22 PM
Subject: RE: Request for Chat IDs

Hi Urvika,

We currently have 3 licenses available and the remaining licenses have already been provided to the following agents:

Adheesh Krishna Awasthi<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Mohammad Amir<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Ezzaldeen Mahyoub<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Hussien Ahmed<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Eyad Abdullah<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Ammar Ali<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Mohammad Tawfik<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Hameed Moojid<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Hamada Ali<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Mahdi Hasan<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Abdelkrim Allel<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Shakeeb Arsalan<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Apoorv Joshi<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Mohammad Shafeeque<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Jalal Mohammed<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Fauzan Musalman<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Seeta Kunwar<https://web.freshchat.com/>
[email-masked]<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Urvika Chaudhary [mailto:[email-masked]]
Sent: Monday, November 18, 2019 4:27 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Request for Chat IDs

External email sender, please take precaution.
Hi Team

Kindly create chat credentials for the below agents:
Asjad Hussain
Inamuddin
Abdel Moneim
Hussein Ahmed
Hamada Ali
Musaba Hussien
Nikhil Bishnoi
MD Ataullah

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Cc: "mohmoud elsayed" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 11, 2019 6:18:33 PM
Subject: RE: Request for Chat IDs

Done

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Urvika Chaudhary [mailto:[email-masked]]
Sent: Monday, November 11, 2019 4:33 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Request for Chat IDs

External email sender, please take precaution.
Hi Jessie,

Could you please create the chat credential for the below EN agent-

Adeesh Krishna Awasthi

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "mohmoud elsayed" <[email-masked]<mailto:[email-masked]>>
Cc: "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 11, 2019 5:15:32 PM
Subject: RE: Request for Chat IDs

Hi Urvika,

Chat credentials have been created.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Urvika Chaudhary [mailto:[email-masked]]
Sent: Monday, November 11, 2019 3:38 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Request for Chat IDs

External email sender, please take precaution.
Hi Mohmoud,

Please create chat ids for the below agents:

Ezzaldeen Mahyoub
Mohammad Amir

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

________________________________
From: "mohmoud elsayed" <[email-masked]<mailto:[email-masked]>>
To: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 6, 2019 6:16:12 PM
Subject: RE: Request for Chat IDs

Hi @Urvika Chaudhary<mailto:[email-masked]>,

Below created with LSM new  Hire Skills, please advise if you want to change .

Mahmoud

From: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 6, 2019 4:17 PM
To: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Request for Chat IDs

External email sender, please take precaution.
Hi Team,

Request you to kindly create chat ids for all the agents on the floor. We have decided to train all the Arabic agents on chat.

In case we have limited licenses please prioritize the below-given names

Mahdi Basheer Hasan
Hamada Ali
Hameed Moojid
Mohammad Tawfik
Ammar Ali
Eyad Abdullah
Hussien Ahmed

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com