Subject: Re: ticket
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Asjad Hussain <[email-masked]>
Date: Mon, 18 Nov 2019 22:32:20 -0700 (MST)

Hi Asjad, 

Please ask the customer to share a screenshot of the email where he received the notification that he will be receiving a voucher once the order is completed. The value of this voucher is SAR 122 and I belive the voucher threshold is SAR 150 and SAR 500. Order with a minimum value of SAR 150 or more will receive voucher worth SAR 50 and SAR 500 or more value order will receive voucher worth SAR 100. 

Please do the needful. Thank you. 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 17 November, 2019 18:02:56 
Subject: Fwd: ticket 

Can you please look into it and revert to agent 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, November 17, 2019 3:55:01 PM 
Subject: ticket 

Hi seeta 
with reference to ticket number: 252780 

This customer is also complaining about the same that he did not receive the coupan as he was promised but he did not mention the amount of the coupan. 

Regards 
Asjad