Subject: Issue with order number : 6450644962,
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Mohammad Amir <[email-masked]>
Date: Sat, 16 Nov 2019 09:07:47 -0700 (MST)

Hi Team, 

In below case customer emailed us informing that he received his order but when he was paying to the delivery boy on that he has been informed that it was a ZERO COST order. 

As per the hybris the order cost was SAR 979.90, So could you please look into this concern and assist us with same. 

Waiting for your revert. 

Regards, 
Seeta Kunwar 

From: "Mohammad Amir" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, November 15, 2019 6:20:07 PM 
Subject: Problematic case 

Hi Seeta, 
The customer with order # 247376 , 6450644962 , email ID [email-masked], has placed and received the order but he did not pay any amount as he received bill of 0 SAR by the delivery boy. Please look into the matter. 

Regards 
Amir