Subject: RE: Strap missing from bag
From: Mohd Imran <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 16 Nov 2019 14:03:43 +0000

Hi Seeta,

Kindly arrange the reverse pickup and ask customer to place a fresh order.

Regards
Imran

From: Seeta Seeta <[email-masked]>
Sent: Saturday, November 16, 2019 5:23 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Subject: Strap missing from bag

External email sender, please take precaution.
Hi Team,

In below case customer is complaining about the missing item in Sasha Floral Printed Phone Wallet with Detachable Sling Strap.

So could you please assist us what we have to do on this case?

Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 16, 2019 6:25:34 PM
Subject: Strap missing from bag

Hi Seeta,

With reference to order number: 6450864073 and ticket number: 251809, customer is complaining that the strap is missing from the item Sasha Floral Printed Phone Wallet with Detachable Sling Strap.

Kindly look into this and do the needful.

Thanks,
Nitesh

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