Subject: Fwd: Arabic Language Test - Omar Abdallah
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Sat, 16 Nov 2019 02:07:31 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Omar Abdallah 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I am really sorry for being so late to deliver your order at your place, but the the situation is that my coworker has collected the incorrect delivery address thus i was unable to deliver it, Can you please let me know the correct address so that i can deliver it to you as soon as possible, 

Thanks 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Myself i am Mohammad Asim i am working as international business consultant in middle east and china, 

i have passed my educational from agra university, 

I love Travelling and working under pressure, 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	العميل الجيد هو انه يعمل لكي يحقق اهدافه 
اما العميل الرائع فهو يعمل بكل جد واجتهاد لكي يحقق هدفه بافضل الطرق وانجحها 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	احب ان احل مشاكل الناس فانا يمكنني ان اجد طرق عده لارضاء العميل وساسعد بارضاء العملاء 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	منذ فترة انا سافرت القاهرة وانا اشتغلت هناك من عام ٢٠١١ لحد ٢٠١٧ ولقد استمتعت في المدينة