Subject: RE: Discount issue against order id - 8360274870 and ticket # 246811
From: Mohd Imran <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 16 Nov 2019 08:45:21 +0000

Hi @Seeta Seeta<mailto:[email-masked]>,

Offer customer a GV for the 10% value.

In case if he is not convinced please let us know.

Regards
Imran

From: Seeta Seeta <[email-masked]>
Sent: Friday, November 15, 2019 3:55 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>
Subject: Discount issue against order id - 8360274870 and ticket # 246811

External email sender, please take precaution.
Hi Team,

In below case customer was suppose to get 10% EXTRA off if he use his NBK card but after placing the order customer didn't received the discount.

Could you please look into this and assist us.

Awaiting for your response.

Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 15, 2019 8:27:20 AM
Subject: Discount issue against order id - 8360274870 and ticket # 246811

Hi Team,

Customer did not get the 10 % extra discount as per the offer on payment through the NBK card for order id - 8360274870

Kindly see the attachment and suggest accordingly.

Regards,
Manish

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