Subject: Late delivery // 226699
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Adheesh Awasthi <[email-masked]>
Date: Sat, 16 Nov 2019 00:54:00 -0700 (MST)

Hi Team, 

In below case customer placed the order on 23 Oct 19, but till now the status is IN PROGRESS and agent has already escalated the case to @ramesh and @sagaya but till now we have not received any update. 

Could you please assist us with this case as the customer is chasing us for his order. 

Awaiting for your response. 

Regards, 
Seeta Kunwar 

From: "Adheesh Awasthi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, November 16, 2019 1:15:45 PM 
Subject: Late delivery // 226699 

Hi Seeta, 

Kindly look into this as the order has still not been delivered to the customer whereas the emails regarding the same has already been sent to the concern team but still there has been no update regarding the same. 

Ticket number: 226699 

Order number: 6448875673 

Hope you look into this and revert me as soon as possible. 

Thanks, 
Adheesh