Subject: Amount to be transferred to customer bank account
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 15 Nov 2019 05:06:58 -0700 (MST)

Hi Team, 

In below case customer is asking the refund amount to be credited on his bank account instead of my credit. Agent has already raised Jira to delete the my credit from customer's account. 

Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, November 14, 2019 12:17:29 AM 
Subject: Amount to be transferred to customer bank account 

Hi Dears, 

It is super urgent.( It has been sent before ) 

Customer wants to transfer his My Credit Amount which was 150.17 SAR, i have already asked Jira to delete his My Credit amount. 

Kindly raise this issue to the concerned department to transfer the amount to the customer's bank account. 

Ticket NO : 169402 
Order ID : 6445988639 

Customer's bank Details : 

Bank name & branch: AlRajhiBank 
· Account name: Rana hamed almuteri 
· Account number: 377608010232614 
· IBAN number: SA8780000377608010232614 

Regards