Subject: Ticket Assigned - Conversation with Wandering Heart
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Nov 2019 08:49:17 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wandering Heart Wandering Heart                    Hi           12:24 PM, 15th Nov                     Wandering Heart                    Hello           12:25 PM, 15th Nov                   Bot                   Hi again!           12:25 PM, 15th Nov                   Seeta                    Hi, Thank you for contacting us. My name is Apoorv. How may I help you?           12:25 PM, 15th Nov                     Wandering Heart                    Hi
Order no. 8360313557 Can u pls check my order, I just placed an order the other day & still in my status is “placed” it should be on “processing” at this moment.           12:25 PM, 15th Nov                   Seeta                    Please allow me a moment to check this for you.           12:26 PM, 15th Nov                     Wandering Heart                    Ok           12:26 PM, 15th Nov                     Wandering Heart                    And when & what time is my expected delivery to be delivered? So I can set my schedule because maybe I have work at that time.           12:26 PM, 15th Nov                   Seeta                    As I can check your order status is In progress at this time, which means the order is about to leave the Warehouse. You will receive an email notification along with the tracking number as soon as it is shipped out. We will also get in touch with our team and ask them to make sure this is delivered as soon as possible. Friday and Saturday are excluding the business days.           12:28 PM, 15th Nov                   Seeta                    Once you have received the tracking number you can simply set your schedule as per the updates that you may see on the tracking.           12:29 PM, 15th Nov                     Wandering Heart                    Ok thanks a lot :blush:           12:29 PM, 15th Nov                   Seeta                    You're most welcome.           12:29 PM, 15th Nov                   Seeta                    Is there anything else I can assist you with today?           12:29 PM, 15th Nov                   Seeta                    It was a pleasure assisting you. Thank you for shopping with us.           12:48 PM, 15th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/250421