From: Seeta Seeta <[email-masked]>
To: Mohammad Amir <[email-masked]>
Date: Mon, 11 Nov 2019 23:55:32 -0700 (MST)

I can understand your frustration, please accept my sincere apology. My name is mohammed amir, am i really very sorry but as per the norms i am unable to provide you the name of our manager. However, i have raised this concern to my relevant team. So i request you to provide us 24-48 hours and we will get back to you with resolution via email.