Subject: Ticket Query: 238157
From: Hamada Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sat, 9 Nov 2019 22:50:07 -0700 (MST)

Hi Seeta, 

Customer has emailed us with the concern that her order 6448132639 was not delivered to her 
and we have generated a system refund of an amount SAR 79.20. 

Customer is complaining that she paid SAR 89.20 in total and if he has not received her items 
she wants her entire money back. 

Please look into the case and do the needful as we need to refund the delivery cost as well. 

Regards 
Hammad