Subject: New Reply Received -
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 07 Nov 2019 07:24:27 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Thanks sooo much ,let me order again for the item I want</div>
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<div>On Thu, 7 Nov 2019, 10:46 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi C​alorine,</div>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you for contacting us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">We see that you want us to cancel 1 item from your order with order number: 9759548981. Unfortunately, we won't be able to cancel your item from your order at the moment as your order is in transit and is with the courier now. </span></div>
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<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>​</span><br>
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<div dir="ltr"><span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>However, you can refuse the shipment because we are unable to change or amend anything on the order.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">Also, we would request you to place a new order for same item which you wanted to receive.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span></div>
<div><span rel="tempredactor" style="font-size:14px">The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/232775