Subject: Re: Training Update
From: Urvika Chaudhary <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, saurabh <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Wed, 6 Nov 2019 06:09:23 -0700 (MST)

Hi Jessie, 

Please find the details of the next training batch: 

The below applicants will be starting from 07 Nov 2019- 

Piyush Mani English Landmark 
Suman Nath Thakur English Landmark 
Rehan Khan English Landmark 
Abhishek Bargaonkar English Landmark 
Nikhil Bishnoi English Landmark 
Ghazi Mohammad Yaha Ahmed Arabic Landmark 
Musaab Hussein Al- Anesi Arabic Landmark 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "saurabh" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Wednesday, November 6, 2019 1:14:18 PM 
Subject: Training Update 

Hi Jessie, 

Please allow us 2-3 hours as we are waiting for confirmation from HR. Once this is confirmed we will update you on the schedule for the next batch. 

Also, please find the attached list of daily tasks performed by the agents. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jessie Caparas" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "saurabh" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Wednesday, November 6, 2019 12:32:30 PM 
Subject: RE: Training Update 

Hi Urvika, 

Any update on the below? 

Also as discussed, please share with me the daily task of all agents. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Urvika Chaudhary [mailto:[email-masked]] 
Sent: Monday, November 04, 2019 4:09 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; saurabh <[email-masked]>; Mustehsan Siddiqui <[email-masked]> 
Subject: Re: Training Update 

External email sender, please take precaution. 

Hi Jessie, 

I will share the update on the training schedule by tomorrow. 

Please note, we have 4 agents on OJT. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[ mailto:[email-masked] | [email-masked] ] 

[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 4, 2019 5:14:05 PM 
Subject: RE: Training Update 

Hi Urvika, 

Kindly update us with the training schedule by tomorrow. 

How many agents are on OJT? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Urvika Chaudhary [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: Monday, November 04, 2019 2:48 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; saurabh < [ mailto:[email-masked] | [email-masked] ] >; Mustehsan Siddiqui < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Training Update 

External email sender, please take precaution. 

Hi Jessie, 

Please find below the required details- 

Total Number of agents on Floor- 25 
20 on emails + 5 On chat (Rotational) 

Number of agents in Training- 4 

Training plan for the current batch- 
The new agents are on OJT, they will be further trained on Chats in the coming week. 

The schedule for the next training is not yet confirmed we will update you on this asap. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[ mailto:[email-masked] | [email-masked] ] 

[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 4, 2019 12:41:51 PM 
Subject: Training Update 

Hi Seeta/ Urvika, 

Please update me with the following: 

How many agents do we have on the floor working on both chats and emails? 

How many agents are on training? 

What is the training plan? Share the dates as well. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com