Subject: Customer requested callback
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Nitesh Singh <[email-masked]>
Date: Wed, 6 Nov 2019 04:42:02 -0700 (MST)

Hi Team, 

In below case customer has requested for callback. So could you please arrange the callback. 

Customer details are below: 
Contact number: 00971529254870 
Customer name: Ajmal 

Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, November 6, 2019 4:58:28 PM 
Subject: Customer requested callback 

Hi Seeta, 

With reference to ticket number 226360 and email address: [email-masked], customer purchased shoes in july and complaining that now it has broken. Asked the customer to provide the order number associated with the product, customer is requesting for a callback and said that he would provide all the details on call. Customer provided his contact number: 00971529254870 

Kindly look into this matter and resolve it at the earliest. 

Thanks, 
Nitesh