Subject: Money received it as well as the order
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ezzaldeen Mahyoub <[email-masked]>
Date: Tue, 5 Nov 2019 05:10:09 -0700 (MST)

Hi Team, 

In below case customer is informing that she received the order but she also received the money back in her account. 

Could you please check this concern and let us know, where we have to escalate this kind of case. 

Awaiting for your response. 

Regards, 
Seeta Kunwar 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Monday, November 4, 2019 5:48:42 PM 
Subject: hello 

Hi seeta, 

with reference to order no [ callto:6449267725 | 6449276259 ] 

ticket id 226231 

the customer got his money back and also the order was successfully deliver . 

regard , 
ezzaldeen.