Subject: Priority Tickets to be Closed/Resolved
From: Jessie Caparas <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: saurabh <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Tue, 5 Nov 2019 09:29:13 +0000

Hi Team,

Please ensure that the agents will clear all back logs before November.

We only have 494 back log which needs to be closed/resolved today.

Check why these back logs are still present and let us know if any of them are escalations with no reply or needs our intervention.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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