Subject: Missing items: 9757383071
From: Seeta Seeta <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Mon, 4 Nov 2019 03:04:07 -0700 (MST)

Hi Apoorv, 

Please check the trail and do the needful. 

Regards, 
Seeeta Kuwnar 

From: "Mohd Imran" <[email-masked]> 
To: "Sachin Maheshwari" <[email-masked]>, "Shameer Checku" <[email-masked]>, "Bsu Wml" <[email-masked]> 
Cc: "Lalit Goswami" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, November 4, 2019 12:46:18 PM 
Subject: RE: Missing items: 9757383071 

Noted. 

Regards 

Imran 

From: Sachin Maheshwari <[email-masked]> 
Sent: Monday, November 04, 2019 10:34 AM 
To: Mohd Imran <[email-masked]>; Shameer Checku <[email-masked]>; Bsu Wml <[email-masked]> 
Cc: Lalit Goswami <[email-masked]>; Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Missing items: 9757383071 

[ mailto:[email-masked] | @Mohd Imran ] , 

Please issue a GV worth of half Order value to customer to compensate the missing item, or else we can take back the item to process refund. 

And going forward, send all such issues to respective warehouse teams as well. 

[ mailto:[email-masked] | @Shameer Checku ] , [ mailto:[email-masked] | 
@Bsu Wml ] fyi, 

Regards 

Sachin 

+971 56 408 0342 

+971 4 517 5412 

From: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 3, 2019 1:18 PM 
To: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Lalit Goswami < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Missing items: 9757383071 

Hi [ mailto:[email-masked] | 
@Sachin Maheshwari ] , 

Need your assistance on this. 

Regards 

Imran 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, November 02, 2019 2:41 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Lalit Goswami < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Missing items: 9757383071 

External email sender, please take precaution. 

Hi Team, 

With the reference order 9757383071,customer is complaining that she placed the order for 161582773 - - Juniors Printed 3-Piece Trolley Backpack Set - 18 inches, but in this order she didn't received the lunch box and pencil case. 

Could you please assist on this case. 

Regards, 

Seeta Kunwar 

From: "Lalit Goswami" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 28 October, 2019 11:23:48 
Subject: Missing items: 9757383071 

Hi Seeta, 

Customer has contacted us with the complaint that he ordered two bags and both of them are missing lunch box 

and pencil case. 

I have informed customer that one of the bags did not come with lunch box and case and for another we will update him 

soon. 

Order details : 9757383071 

Order Date : Oct 12, 2019 

Please check the order and provide a suitable reply. 

Regards 

Lalit 

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