Subject: Refund for another item
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Mon, 4 Nov 2019 02:20:59 -0700 (MST)

Hi Mam, 

With reference to ticket no #222791 and order no #9758844656 

My mistake i have created the RMA for different item. 

I have asked Jira team not to process the refund and delete the RMA. 

Also, I have raised a return request for the correct item ##Disney Minnie Mouse Printed 3-Piece Trolley Backpack Set. 

I am really sorry for the inconvenience caused. 

Thank you, 
Shivani