Subject: RE: Missing items: 9757383071
From: Mohd Imran <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: Lalit Goswami <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 3 Nov 2019 09:17:38 +0000

Hi @Sachin Maheshwari<mailto:[email-masked]>,

Need your assistance on this.

Regards
Imran

From: Seeta Seeta <[email-masked]>
Sent: Saturday, November 02, 2019 2:41 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Lalit Goswami <[email-masked]>
Subject: Missing items: 9757383071

External email sender, please take precaution.
Hi Team,

With the reference order 9757383071,customer is complaining that she placed the order for 161582773 - - Juniors Printed 3-Piece Trolley Backpack Set - 18 inches, but in this order she didn't received the lunch box and pencil case.

Could you please assist on this case.

Regards,
Seeta Kunwar

________________________________
From: "Lalit Goswami" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 October, 2019 11:23:48
Subject: Missing items: 9757383071

Hi Seeta,

Customer has contacted us with the complaint that he ordered two bags and both of them are missing lunch box
and pencil case.

I have informed customer that one of the bags did not come with lunch box and case and for another we will update him
soon.

Order details : 9757383071
Order Date : Oct 12, 2019

Please check the order and provide a suitable reply.

Regards
Lalit

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