Subject: RE: Shipa Escalation Matrix - KSA
From: Ali Mkhaimer <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Rawan Barghouth" <[email-masked]>
Cc: ccbackoffice <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 2 Nov 2019 20:46:55 +0000

Dear Shababe,

Thank you for the update, the escalation matrix was updated with the same.

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 79 175 7169

E: mailto:[email-masked]

www.crystel.co<http://www.crystel.co/>

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From: Mohammad Shababe Quamar [mailto:[email-masked]]
Sent: Saturday, November 2, 2019 11:26 AM
To: Seeta Seeta; Urvika Chaudhary; Ali Mkhaimer; Rawan Barghouth
Cc: ccbackoffice; Escalations Dxbteam
Subject: Shipa Escalation Matrix - KSA

Hi Team,

Please find the attached escalation matrix of Shipa (Carry) KSA.

Thanks & Regards,

Shababe Quamar

T: +97145174278

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