Subject: Re:
From: Seeta Seeta <[email-masked]>
To: Hamada Ali <[email-masked]>
Date: Sat, 2 Nov 2019 06:24:56 -0700 (MST)

Hi Reem, 

Thank you for getting in touch with us. 

We are sorry for the late response and for the inconvenience caused. 

We have forwarded this concern to our relevant team and we will get back to you, once we receive the update. 

Feel free to reach out to us if you need any further assistance. 

Your friends, 
The Support Team 

From: "Hamada Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, November 2, 2019 12:26:26 PM 

219128 

9758768197 

Hello 

During the checkout for my order (order number 9758768197) the promo code EXTRA100 did not work (I should have received 100Aed off shopathon items as my total order was over 500aed) and I was charged the full amount. 

Please could you look into this for me?