Subject: New KSA Matrix
From: Seeta Seeta <[email-masked]>
To: LM CS Team <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 30 Oct 2019 04:57:27 -0700 (MST)

Hi Team, 

From now onward everyone needs to follow the escalation matrix for all KSA issues. 

If you have any issue on matrix, so contact me for clarification. 

Regards, 
Seeta Kunwar