Subject: Voucher Issue
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sun, 27 Oct 2019 07:50:41 -0700 (MST)

Hi Seeta, 

With reference to the ticket ID: 198598 

Customer tried using the voucher OKT40 on Oct 15, 2019 which was for 40% off with a min order value of AED 300 but received an error. We raised this to Jira and they advised us that the voucher has expired. However, since the customer tried using the voucher before it was expired and wasn't able to use this due to a technical issue. Please advise how shall we proceed further. 

Thank you. 

Apoorv