Subject: customer received product and refund both
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Fri, 25 Oct 2019 08:23:27 -0700 (MST)

with reference to the order no:6448151060 customer claims that he received product and refund both while Hybris shows READY_TO_SHIPPED. 
Kindly do the needful 

Regards 
Shafeeque