Subject: RE: Threat from customer
From: Deepak Damodaran <[email-masked]>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Con Loc <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Lalit Goswami <[email-masked]>, Urvika Chaudhary <[email-masked]>, Escalations Dxbteam <[email-masked]>, Anuj Sharma <[email-masked]>
Date: Thu, 24 Oct 2019 10:40:36 +0000

Hi Mahmoud,

Regarding the Tracking ID 45082117706 we have received the order No 9756251555 and the Item ID 161579444, 161573431, 161001584 And 161064144
Kindly advise.

Thanks & Regards,

Deepak Damodaran
Mob- No +971524307577
Tel No: 048164037

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Sent: Thursday, October 24, 2019 2:35 PM
To: Deepak Damodaran <[email-masked]>; Con Loc <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Lalit Goswami <[email-masked]>; Urvika Chaudhary <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Threat from customer

Dears,

Please process Order ID 9756018040 RMA 42380036 & 42382020 collection AWB 45082117706

Mahmoud

From: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 24, 2019 1:41 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Lalit Goswami <[email-masked]<mailto:[email-masked]>>
Subject: Threat from customer

External email sender, please take precaution.
Hi Team,
Please check the ticket 208749.
Customer was emailing us in regards to refund for his order 9756018040
Since there was a delay in reply so the customer has threatened to take this matter to consumer protection.

Customer is not eligible for a refund as he refused our collection team that there is no item to pick up and same
has been informed to the customer.

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<http://www.livesalesman.com/>

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