Subject: Threat from customer
From: Urvika Chaudhary <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Lalit Goswami <[email-masked]>
Date: Thu, 24 Oct 2019 02:40:54 -0700 (MST)

Hi Team, 

Please check the ticket 208749. 

Customer was emailing us in regards to refund for his order 9756018040 

Since there was a delay in reply so the customer has threatened to take this matter to consumer protection. 

Customer is not eligible for a refund as he refused our collection team that there is no item to pick up and same 
has been informed to the customer. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ]