Subject: FW: Arabic Language Test - INAMUDDIN INAMUDDIN
From: Deeksha Dadu <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Wed, 23 Oct 2019 08:36:03 +0000

Hi,

Please check this internally and let me know.

Regards,
Deeksha

From: INAMUDDIN INAMUDDIN <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 23 October 2019 at 1:47 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - INAMUDDIN INAMUDDIN

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    INAMUDDIN INAMUDDIN
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   Hello sir,
I understand that you still did not receive your order,however it was expected to be delivered in 30 minutes.To know the reason i checked into situation and found that it happened due to entry of  incorrect delivery address from our side.I request you to confirm the address again so that we could deliver your order immediately.I assure that you will not face any problem. I hope you accept my sincere apologies and give the chance to prove our best customer services.Thank for your patience and understanding.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     My name is Inamuddin.I am from UP. I have done intermediate from Madrasa tul islah 2012 and completed my graduation from Jamia Millia Islamia in 2016, and did masters in Arabic from Jamia Millia Islamia in 2018.
I have 18 months of total experience.
I have three brothers and two sisters, My elder brother is bearing the expenses of our family.
I like writing and playing volleyball and cricket as i played at senior state level.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      الفرق بين الخدمات الزبون الجيدة و العظيمة
الجيدية هي ان تقنع الزبائن و تكمل مطلوباتهم بشكل جيد
 و لكن العظيمة هي مع ان تقنع الزبائن لازم ان تجعل الزبون راض عن خدماتك و نقدم القدمات له بشكل جيد و التي تسبب بك في المستقبل و اهم شئ ان يكون الزبون مرتاحا
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        الأشياء التي تسبب ان احصل هذه الوظيفة هي
انا ملين في الأمور. و اقدر اجعل الزبائن مرتاحا و انا اقدر اعمل تحت الضغط و انا اعرف لغة عامية ايضا والتي تساعدني في اقناع الزبائن بالسهولة
اني عملت في شركة بحيث  انا كنت اتصل بالعرب و اقنعهم بالعلاج في الهند ولذا اعرف لغة عامية
يوجد عندي الصبر يعني اسمع مشكلة الزيائن بدقة و لذا يوجد عندي قدرة السمع بشكل جيد
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to                                                         دلهي
دلهي هي مدينة قديمة جدا و هي عاصمة الهند و تنقسم دلهي في قسمين الاول :دلهي القديمة و دلهي الجديدة و توجد هنا كثير من الجامعات المركزية في دلهي فمثلا الجامعة الملية الإسلامية و جامعة جواهر لال نهرو و جامعة دلهي و غيرها من الجامعات الشهيرة بحيث يحصل الطلاب على العلوم المختلفة من مختلف البلدان و ايضا توجد هنا الأماكن السياحية فمثلا منارة قطب و المسجد الجامع وقلعة حمراء و الحدائق الشهيرة بحيث يقوم بزيارة هذه الأماكن الزوار  من البلدان الخارجية و يتمتعون بها
ولكن هنا بعض المشاكل تواجه دلهي بها مثلا التلوث البيئي بأن دلهي تعتبر اكثر المدن تلوثا و أيضا توجدمشاكل الزحمةعلى الشوراع وهناك امر ضروري ان توسع الشوراع لتخفيض الزحمة .بالحقيقة ان قطار مترو قد خفض الزحمة