Subject: RE: [#198692] - Delivery
From: Malik Ismail <[email-masked]>
To: Max <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ali Waqar <[email-masked]>, Ron Thomas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shatakshi Pandey <[email-masked]>
Date: Mon, 21 Oct 2019 12:24:48 +0000

Hi Ali,

As per customer he didn’t received any call and just received sms to collect shipment from office.

Please check and revert.

AWB 45043118271

Kind Regards,
Malik Ismail
From: Ron Thomas
Sent: Monday, October 21, 2019 3:45 PM
To: Max <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; Malik Ismail <[email-masked]>
Cc: Raveen Sethupathy <[email-masked]>; Julius Rodrigues <[email-masked]>; Jason Dsouza <[email-masked]>; Namrita Kanjani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: [#198692] - Delivery

@Malik Ismail<mailto:[email-masked]>

Regards,
Ron Thomas
Web Team | Landmark Group
T: +97145172134

From: Max <[email-masked]<mailto:[email-masked]>>
Reply-To: Max <[email-masked]<mailto:[email-masked]>>
Date: Monday, October 21, 2019 at 3:29 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, Julius Rodrigues <[email-masked]<mailto:[email-masked]>>, Jason Dsouza <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#198692] - Delivery

External email sender, please take precaution.

hi team,
with reference to order number 6447728706;
​
​customer reported that he opted for home delivery and paid delivery charges.
​
​however the delivery agent refused to deliver the package to his address and forced him to go collect it from the office.
​
​customer is angry and wants a compensation.
​
​please check and do the needful.
​
​sincerely,
​
​hamada

198692:1125156
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